credit card fraud

[rogin]

I just found out, that someone used my credit card  number to go on an online shopping spree.
This is such a fucking nightmare and I want to know how that asshole got my number.  Last thing I used it online for (aside from amazon, who has the number for years and where I don't have to enter the number) was to pay for my LJ subscribtion in december. I doubt that they have the number from there, but it's still disturbing...
Most likely I caught some spyware. Arg I hate this, no more credit cards for me. Someone went shopping for 2000 Euro on my card and that's only what I can see so far. Looks like I caught it early enough though and won't have to pay any of the bills. *fingers crossed*

Person at the police was extremely unhelpfull (in terms of obviously having no idead about computers at all...9, I really hope they catch the bastard.

Comments

[shapinglight]

How annoying for you. That's happened to my husband twice now. I don't think it was because of spyware, though. It was just that someone cloned his card, which could equally have happened to you.

One thing about credit cards, though, at least the company doesn't charge you for the fraud (or they don't in the UK, and surely it's the same in Austria?), so it's better if someone clones your credit card than your debit card.

[flake-sake.livejournal.com]

Arg, how annoying for your husband too! Fortunately the credit card company wont charge me for the fraud, but still I'd like to have the idiot caught. Especially since he didn't do stuff that isn't retracable, he ordered at douglas and dell. so they must have sent him stuff and he must have given them an address.

If the case isn't handled by some total nitwit (like the guy at the policestation) it should be an easy catch.

I tried to contact the websites where the stuff was ordered, to get the address myself, but I doubt they'll answer me. BTW the douglas homepage is horrible and their email support not working. creeps.

ETA: was so agitated that I forgot what I wanted to ask: How does this cloning work, because the cc firm said that there were also several unsuccessful tries to buy stuff with the number, where maybe someone could not provide the correct address or date of birth.

[shapinglight]

I'm afraid I don't know how it actually works. Sorry.

[http://users.livejournal.com/woman_of_/]

Oh that is horrible, what an experience. I hope they do catch them.

[flake-sake.livejournal.com]

Thank you. Me too. Luckily the credit card firm takes responsebility, but I'd still like to catch the guy. I'm in full Veronica Mars mode.

[zoesmith.livejournal.com]

Oh sweetie I'm so sorry.
That really sucks.
Something similar happened to my uncle a few months ago and unfortunately he's still trying to fix it. But things in Greece always take a while. *sigh*

I really hope this will be resolved soon hun *huggles tight*

xxx

[flake-sake.livejournal.com]

Thank you, hun! Austria is pretty much the same. Especially that police guy was so incompetent it made me wanna yell at him. Fortunately I wont have to pay a cent, but I still want to catch the guy. It can't be that hard since he used the number to order stuff online (at least i think so, since the websites charging me, were douglas and dell), so the paper trail should lead to an adress.

[tibialisant.livejournal.com]

*meep* glad you caught it!!!

see, this is one of the many reasons the internets scare me (:0

[flake-sake.livejournal.com]

Thank you and sorry for answering so late.

I totally agree on the scary internet part. My imidiate reaction was to tell them that I didn't want a new card, since the whole thing was so obviously unsave. It was nice to have in germany to pay for the train tickets and online to get fanny stuff shipped over here from the UK, but otherwise I didn't need it anyway.

I wonder if it really was the net though. Meanwhile I found out that the guy only had the number, my name doesn't appear with any of the orders, neither does the "security" code on the backside of the card. Maybe my number was generated.

Still...

[dru-plus-spike.livejournal.com]

That sucks ducks! I hope they catch the perp.

[flake-sake.livejournal.com]

Thanks, me too...
Don't have high hopes though. They seemed pretty unconcerned about acting fast. Looks like 2000 euro is to small a sum for the crediot card institute to go after.

I went to a friend of my boyfriend who's with the police to file my complaint and maybe he`ll be able to do something.

[dru-plus-spike.livejournal.com]

Beastly! You'd think that there'd be quite a paper-trail.
That's good that you went to someone you know in the police, they usually pay more attention that way.

[flake-sake.livejournal.com]

It should be a piece of cake. The guy ordered computers and perfume, he had to give a delivery address. Even if it's that of a postal station if they had reacted the day I gave them the information, they could have located the postal office and prevented him from getting the goods maybe even catch him.

But since they're just sitting on their asses...well looks like credit card fraud really is a relatively victimless crime that doesn't get caught.

The police friend promised to make a few calls but I haven't heard anything yet. Looks like it's nothing they typically do (I think they mostly go after people who parked their car wrong)

[bubblegum-nails.livejournal.com]

Eeep, that's horrible!! Did everything turn out fine..? Did they get the jerk? Slow, stupid police..no news there..=/

[flake-sake.livejournal.com]

Not so far, or not that they told me...never thought credit card fraud was really that easy, now I actually believe that the Winchesters can make a living of it.

Sorry, dass ich dein mail noch nicht beantwortet hab, ich war die letzten paar Tage krank und voll ausser Gefecht...:(